Accessibility Statement

Empire State BC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We strive to make our website accessible to all users, regardless of ability or technology. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which explain how to make web content more accessible for people with disabilities.

Measures We Take

To support accessibility, we:

• Include accessibility as part of our website design and development process
• Regularly review and test our website for accessibility issues
• Provide alternative text for images and graphics
• Ensure proper heading structure and navigation
• Maintain sufficient color contrast ratios
• Design forms with clear labels and instructions
• Test with assistive technologies when possible

Known Issues and Limitations

We acknowledge that some areas of our website may not yet be fully accessible. We are actively working to identify and address these issues. If you encounter any barriers while using our website, we want to hear from you.

Feedback and Contact Information

Your feedback helps us improve accessibility for all users. If you:

• Encounter any accessibility barriers on our website
• Have suggestions for improving accessibility
• Need assistance accessing any content or functionality

Please contact us at: [email protected]

When contacting us about accessibility issues, please include:

• The specific page or content you were trying to access
• A description of the problem you encountered
• The assistive technology you were using (if applicable)

We will make every effort to respond to your inquiry within 2 business days and work with you to resolve any issues.

Ongoing Efforts

We are committed to ongoing accessibility improvements and regularly:

• Conduct accessibility audits of our website
• Provide accessibility training for our staff
• Stay informed about current accessibility standards and best practices
• Update our website and processes as needed to improve accessibility

Standards and Guidelines

This website strives to conform to WCAG 2.1 Level AA guidelines. These guidelines explain how to make web content accessible to people with a wide range of disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity, and combinations of these.

This statement was last updated on August 26, 2025 and is reviewed regularly to ensure accuracy and completeness.